At Industrial Power Components we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and store your data when you interact with our website.
Information We Collect
When you visit our website, we collect certain information about your device, including your IP address, browser type, operating system, and other technical data and other information relevant to customer surveys and/or offers.
We also collect information about your use of our website, such as the pages you have visited, the date and time of your visit, and the amount of time spent on each page.
If you create an account with us, we collect your name and job title, email address, billing and shipping address, and payment information. We also collect information about your purchase history, including the products you have bought and the date and time of your purchases.
What we do with the information we gather
Our use of the information we collect is aimed at understanding your needs and providing you with superior service. Specifically, we use this information for the following purposes:
- To maintain internal records.
- To improve our products and services.
- To occasionally send promotional emails regarding new products, special offers, or other information we believe may be of interest to you, utilising the email address you have provided.
Security
We take security seriously and implement reasonable measures to protect against unauthorised access, alteration, disclosure or destruction of personal information.
Use of Cookies
We use cookies to improve the user experience on our website. Cookies are small text files that are stored on your device when you visit our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them.
We use cookies to remember your preferences, such as your language and currency settings, and to keep track of items in your shopping cart. We also use cookies to analyse your use of our website and to show you personalised content and advertisements based on your browsing history.
Please Note: If you do not wish to accept cookies from our website, you can adjust your browser settings to reject cookies or to prompt you before accepting cookies.
Third-Party Services
We may use third-party services, such as payment processors and shipping providers, to facilitate transactions and to deliver products to our customers. We may also use third-party services for marketing and advertising purposes.
These third-party services may collect personal information about you, such as your name, email address, and shipping address, in order to provide their services. We only share the minimum amount of personal information necessary to facilitate these services.
Links to other websites
Our website may include links to other websites that may be of interest to you. Please note that once you click on a link and leave our website, we cannot guarantee the protection and privacy of any information you provide to these external sites. As we have no control over these sites, they are not governed by this privacy statement.
It is important to exercise caution when visiting external websites and to review the applicable privacy statement on each site you visit. We recommend that you always review the privacy policy of any site you visit to ensure your personal information is protected.
Direct marketing by mail and email
We will only send you email or mail via direct marketing if you choose to receive them. If you would like to receive offers from us, please tick the relevant box when you register with Industrial Power Components. If you no longer wish to receive these offers, please email us.
Retention of Data
We retain personal information only as long as necessary to provide our products and services to our customers and to comply with legal obligations.
Your Rights
You have the right to access, modify or delete your personal information. You can also unsubscribe from marketing emails or update your communication preferences at any time.
Changes to Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page and will be effective immediately upon posting. From time to time to ensure that you are happy with any changes.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at sales@industrialpowercomponents.com.au
